Política de privacidad

📖 1. Introduction

Treasun PV Technology Ltd. ("Treasun," "we," "us," or "our") is committed to protecting your privacy. This Política de privacidad explains how we collect, use, disclose, and safeguard your personal information when you visit our website treasol.com (the "Website") or contact us through our online forms.

By using our Website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our Website.

📥 2. Información que recopilamos

2.1 Información que usted proporciona Directly

When you contact us through our Website — including contact forms, inquiry forms, or quote request forms — we may collect the following personal data:

• Contact Information: Your first name, last name, and email address.
• Business Information: Your product interests (e.g., PV Cable, PV Connectors), company name (if provided), and any details you include in your message.
• Communication Records: The content of your messages, inquiries, and any follow-up correspondence.

2.2 Information Collected Automatically

When you browse our Website, certain information is collected automatically, including:

• Log Data: Your IP address, browser type and version, operating system, referring/exit pages, date and time stamps, and clickstream data.
• Device Information: Device type, screen resolution, and language preferences.
• Usage Data: Pages visited, time spent on pages, navigation patterns, and interactions with website elements.

🍪 3. Cookies and Similar Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device by your web browser.

3.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functionality of the Website, such as form submission and page navigation. These cannot be disabled.
• Analytics Cookies: Used by Google Analytics (see Section 4) to help us understand how visitors interact with our Website — which pages are most visited, how users navigate, and where they come from.
• Functional Cookies: Remember your preferences and enhance your user experience (e.g., language settings).

3.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling cookies may affect the functionality of certain parts of our Website. For more information about managing cookies, visit www.allaboutcookies.org.

🤝 4. Third-Party Services

4.1 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies to collect information about your use of our Website, including your IP address. This information is transmitted to and stored by Google on servers in the United States.

Google uses this information to:

• Evaluate your use of the Website
• Compile reports on website activity for website operators
• Provide other services relating to website activity and internet usage

Google may also transfer this information to third parties where required by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

Para obtener más información sobre Google Analytics y cómo Google procesa sus datos, consulte la Política de privacidad at policies.google.com/privacy. Puede excluirse de Google Analytics instalando el complemento de exclusión de Google Analytics para navegadores.

4.2 Google Maps

Our contact page may embed Google Maps to display our office location. When you interact with the embedded map, Google may collect data according to its own privacy policy.

4.3 WhatsApp

Our Website provides links to contact us via WhatsApp. When you click these links, you will be redirected to WhatsApp's platform, which is governed by WhatsApp's own Política de privacidad.

⚙️ 5. Cómo utilizamos su información

We use the collected information for the following purposes:

• Responding to Inquiries: To process and reply to your contact form submissions, quote requests, and product inquiries.
• Communication: To communicate with you about our products, services, pricing, and technical specifications relevant to your inquiry.
• Website Improvement: To analyze usage patterns and improve the functionality, content, and user experience of our Website.
• Business Operations: To maintain internal records, perform data analysis, and support our business operations.
• Legal Compliance: To comply with applicable legal obligations, resolve disputes, and enforce our agreements.

👥 6. Data Sharing and Disclosure

Treasun does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Website and business (e.g., hosting providers, analytics services), subject to confidentiality obligations.
• Legal Requirements: When required by applicable law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets, provided the receiving party agrees to respect your personal data.
• With Your Consent: With your explicit consent for any other purpose not covered by this policy.

📂 7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Política de privacidad, unless a longer retention period is required or permitted by law:

• Contact Form Submissions: Retained for up to 3 years from the date of your last communication with us, to maintain business records and support ongoing relationships.
• Analytics Data: Google Analytics data is retained according to Google's data retention policies (typically 26 months).
• Server Logs: Retained for up to 6 months for security and diagnostic purposes.

🔒 8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure with access controls
• Regular security assessments and monitoring
• Restricted access to personal data on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

✊ 9. Your Protección de datos Rights

Depending on your location and applicable data protection laws (including GDPR for EU residents), you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data that we hold.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in Section 10. We will respond to your request within 30 days.

📞 10. Contact Us

If you have any questions, concerns, or requests regarding this Política de privacidad or our data practices, please contact us:

📝 11. Changes to This Política de privacidad

We may update this Política de privacidad from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Política de privacidad periodically to stay informed about how we protect your information. Material changes will be notified through a prominent notice on our Website.

👶 12. Children's Privacy

Our Website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.